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Hello. I need stock firmware for this model ( Part No.60089) My sister has crash the firmware . This tablet didnt boot.

byedgar wrote:Hello. I need stock firmware for this model ( Part No.60089) My sister has crash the firmware . This tablet didnt boot.

The only place you are likely to get stock firmware for the Excel III is to contact Storage Options direct. Unfortunately, they are not very forthcoming in this situation.

I try to contact them:

Good Morning.
Thanks for your email, I'm afraid there is no reset available for this product and we are unable to issue a end user firmware, on this occasion you will need to return the product back to your place of purchase for a replacement.
Very sorry for any inconvenience caused.

Can get the firmware from another same device?

byedgar wrote:I try to contact them:

Good Morning.
Thanks for your email, I'm afraid there is no reset available for this product and we are unable to issue a end user firmware, on this occasion you will need to return the product back to your place of purchase for a replacement.
Very sorry for any inconvenience caused.

Can get the firmware from another same device?

Unfortunately this does not surprise me at all and to suggest you get the firmware from another device is unbelievable!
I wonder what they would think if I suggested that to cure their indigestion that they find someone who will let them carry out open heart surgery on them.

Ok. Thanks