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Flash Issue (Maybe?)

PostPosted: January 31st, 2012, 8:22 am
by mancity
Hi guys,

Having tried Netflix and youtube on my Scroll Excel, I have noticed that the sound is always a second faster than the video and therefore it is always out of sync. It was worse on Netflix but still noticeable on Youtube.

As it's rather annoying, is this -

A). Something that I can fix through installing an app/ update...
B). Something I have to live with because it happens with all Scrolls (hardware capability)...
or
C). Something wrong with my particular Scroll...

I have read the "Review and Mini Blog" thread and in the conlusion he mentions this also, but nobody had commented on whether this is 'the norm' or whether it's fixable :?:

Having only just got my Scroll, and the only other tablet iv'e previously had was an Advent VEGA (which didn't have these issues), im just trying to get a feel for the device and what it is and isnt capable of.

Being advertised as 'your media companion', I hope this out of sync video isnt what everybody gets...

Re: Flash Issue (Maybe?)

PostPosted: January 31st, 2012, 9:12 am
by Charlie
mancity wrote:.....

Having only just got my Scroll, and the only other tablet iv'e previously had was an Advent VEGA (which didn't have these issues), im just trying to get a feel for the device and what it is and isnt capable of.

Being advertised as 'your media companion', I hope this out of sync video isnt what everybody gets...


Unfortunately this is an issue affecting all Excels and IMHO an update to the firmware should fix this issue.

Re: Flash Issue (Maybe?)

PostPosted: January 31st, 2012, 9:16 am
by mancity
Thanks alot for your reply.

This update you mention, is it available now or is it simply a hope that an update will appear?

SO website doesn't seem to have any updates for this model.

Re: Flash Issue (Maybe?)

PostPosted: January 31st, 2012, 9:18 am
by Fonefixer
Apparently SO are looking into it.

Re: Flash Issue (Maybe?)

PostPosted: January 31st, 2012, 9:22 am
by mancity
Thanks. Just going to have to wait then aren't I :)

I really think this is something that should have been tested before release though. It'd be in my top 3 for testing to make sure video playback works.